Terms of Service

Last updated: 14.07.2025

1. Agreement to Terms

By accessing and using the services of mohrx studio ("we," "our," or "us"), you ("Client" or "you") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Company Information:
Business Name: mohrx studio
Location: Rue Saint-Martin 7, 3rd floor, 1003 Lausanne, Switzerland
Email: patrick@mohrx.com
Website: mohrx.com

2. Services Provided

We provide behavioral science-based web design and development services, including but not limited to:

  • Psychology-enhanced landing pages
  • Complete website development with behavioral frameworks
  • Digital ecosystem development with behavioral psychology integration
  • Conversion optimization consulting
  • User experience research and analysis
  • Behavioral strategy workshops and consultation

3. Service Agreements and Project Scope

3.1 Project Proposals

All projects begin with a detailed proposal outlining:

  • Project scope and deliverables
  • Timeline and milestones
  • Total cost and payment schedule
  • Specific behavioral psychology elements to be implemented

3.2 Client Approval

Projects commence only after written approval of the proposal and receipt of the initial payment as specified in the project agreement.

3.3 Scope Changes

Any changes to the agreed project scope must be documented in writing and may result in additional costs and timeline adjustments.

4. Payment Terms

4.1 Payment Schedule

  • Landing Page projects: 50% upfront, 50% upon completion
  • Website projects: 50% upfront, 25% at design approval, 25% upon completion
  • Ecosystem projects: 40% upfront, 30% at milestone, 30% upon completion

4.2 Payment Methods

We accept bank transfers, credit cards, and other payment methods as agreed upon in the project proposal.

4.3 Late Payments

Late payments may result in project suspension and may incur interest charges of 1.5% per month on overdue amounts.

5. Client Responsibilities

5.1 Content and Materials

Clients must provide:

  • All necessary content, images, and materials in a timely manner
  • Access to existing systems, accounts, and platforms as needed
  • Feedback and approvals within agreed timeframes

5.2 Cooperation

Clients agree to participate in behavioral research interviews, surveys, and feedback sessions as outlined in the project scope.

6. Intellectual Property Rights

6.1 Client Content

Clients retain ownership of all content, trademarks, and materials provided to us.

6.2 Our Work Product

Upon full payment, clients receive ownership of the final delivered website and related materials, excluding:

  • Our proprietary behavioral frameworks and methodologies
  • Third-party components and licenses
  • Source code of custom tools and analytics systems unless explicitly agreed upon

6.3 Portfolio Rights

We reserve the right to showcase completed projects in our portfolio and marketing materials, unless specifically prohibited in writing by the client.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards.

7.2 Performance Disclaimers

While we apply proven behavioral science principles, we cannot guarantee specific conversion rates, sales increases, or business outcomes.

7.3 Technical Warranty

We provide a 30-day warranty on technical functionality post-launch, covering bugs and errors in our development work.

8. Limitation of Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.

9. Termination

9.1 Termination by Client

Clients may terminate projects with 14 days written notice. Clients remain responsible for payment of completed work and incurred expenses.

9.2 Termination by mohrx

We may terminate projects if clients fail to meet payment obligations or violate these terms.

10. Confidentiality

We maintain strict confidentiality regarding all client information, business data, and project details. This confidentiality extends indefinitely beyond project completion.

11. Data Privacy & GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR) and process personal data lawfully, fairly, and transparently.

11.1 Tools Used:

We use the following third-party tools that may process personal data:

  • Cal.com for appointment scheduling. Data collected: name, email, meeting time preferences.
  • Webflow for form submissions. Data collected: name, email, project message, and optional metadata.
  • Webflow Analytics for anonymized website usage data.

Each tool has its own privacy policy and is either GDPR-compliant or hosted with appropriate data protection mechanisms.

11.2 Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at patrick@mohrx.com.

12. Governing Law

These terms are governed by Swiss law. Any disputes shall be resolved in the competent courts of Vaud, Switzerland.

13. Contact Information

For questions regarding these terms or privacy practices, contact:

mohrx studio
Rue Saint-Martin 7, 3rd floor
1003 Lausanne, Switzerland
📧 patrick@mohrx.com
🌐 www.mohrx.com

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